Quality Assurance Manager

Model/Z seeks an experienced Quality Engineering Manager to oversee quality standards and procedures for modular production, ensuring units meet specifications, regulatory requirements, and company expectations, while supporting continuous improvement across production, engineering, safety, and project management. The role develops and maintains a modular-focused Quality Management System, conducts audits and inspections, monitors compliance with federal, state, and local codes, coordinates regulatory or third-party reviews, and maintains documentation for inspections and submissions. Responsibilities include overseeing material, in-process, and final inspections; estableshing acceptance criteria for structural, mechanical, electrical, and finish-out components; reviewing technical plans; analyzing quality trends and root causes; and leading corrective and preventive action initiatives using methods such as 5 Whys and Fishbone Diagrams. The manager also evaluates vendor and subcontractor quality plans and verifies compliance through audits and inspections. The manager supervises quality inspectors and technicians, trains technical and nontechnical staff, establishes performance metrics, coordinates quality expectations across departments, and reports risks and progress to leadership. The position requires at least 5 years of quality assurance or quality control experience, preferably in modular construction, manufacturing, or prefabrication; a related bachelor’s degree is preferred, and experience with ISO 9001, Lean manufacturing, or Six Sigma is a plus. SALARY: $150,000- $165,110 LOCATION: Los Angeles, CA 90059 ABOUT THE COMPANY Model/Z is a trailblazing enterprise focused on reinventing multifamily housing through the development of standardized, modular units. Our mission is to provide high-quality, low-cost, and net-zero-ready housing solutions that are both scalable and practical, aiming to significantly mitigate homelessness and enhance living conditions for underrepresented communities. As a majority Black-owned and operated business based in Southern California, Model/Z is poised to establish the first standardized modular housing factory in the region. Located in the historic Watts neighborhood of South Los Angeles, Model/Z is committed to revitalizing communities by employing local community members and paying living wages. Our innovative approach revolutionizes construction, transforming a traditional linear process into a parallel manufacturing system that allows us to build high-quality apartment homes in a factory before the concrete is even poured on-site. By empowering Black and Brown families and institutions and unlocking the value of underutilized land, Model/Z embodies a model of equitable growth, addressing the urgent need for affordable housing in Southern California and beyond. Requirements ESSENTIAL DUTIES Develop, implement, and maintain the company’s Quality Management System (QMS) tailored for Modular processes. Conduct regular audits, inspections, and reviews during all stages of modular unit production, preparing reports of production quality and root-cause analysis of quality trends. Create and implement procedures for inspection preparedness. Ensure all modular building components comply with federal, state, and local building codes and industry standards (e.g., ISO, modular code requirements) and maintain documentation for regulatory submissions and inspections. Coordinate with regulatory agencies or third-party inspectors during certification or compliance reviews. Formulate and implement new organizational quality procedures to maintain compliance with regulatory and policy changes. Maintain documentation related to quality control, inspections, non-conformance reports, and corrective measures, using Quality Assurance software and Microsoft Office Suite. Oversee material inspections, in-process checks, and final product testing for modular units. Establish testing protocols and acceptance criteria for structural, mechanical, electrical, and finish-out components. Analyze quality data to identify trends, root causes, and opportunities for process improvements. Lead corrective and preventive action (CAPA) initiatives using root-cause methodologies (e.g., 5 Whys, Fishbone Diagram). Review technical drawings, specifications, and building plans for compliance with internal and external requirements. Verify that subcontractors, vendors, and internal teams meet established quality standards, including audits and inspections of internal and external facilities. Provide instructions to vendors and subcontractors on procedures and testing to ensure that company quality guidelines and regulatory requirements are achieved prior to and during production. Review and approve subcontractor and vendor quality plans. Supervise and guide quality inspectors and technicians to implement and maintain established quality procedures. Collaborate with engineering and production departments to streamline workflows and reduce rework. Devise and implement performance standards and monitoring metrics for engineering and production personnel. Facilitate training on quality procedures, standards, and best practices across the production team, including training seminars and direct instruction for both technical and nontechnical staff. Coordinate between sales and marketing teams and engineering personnel to reconcile technical quality standards with client expectations and market considerations. Foster a culture of quality accountability and continuous improvement. Work with project managers and engineers to ensure project requirements and specifications are clearly communicated and followed. Provide quality reports and updates to leadership, highlighting issues, risks, and progress. Communicate expert assessments of quality requirements and procedures to leadership to ensure the integration of technical systems with corporate strategy. Coordinate with engineering and production team