Temporary Housing Acquisitions Specialist

Job Location: San Francisco or San Mateo Salary: $27.88 Please note that this is a Temporary 6 month position with a fixed end date from time of hire. Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Department Summary The Brilliant Corners’ Housing Services Team is nationally recognized for its ability to secure scattered-site and project-based housing within tight rental markets. We use robust landlord engagement strategies, including financial incentives, to secure community-based units for vulnerable populations. Our participants include people exiting institutions, people with intellectual and developmental disabilities, and people experiencing homelessness. We pair landlord engagement with tenancy-centered services using a customer-service approach to ensure shared success for our participants, property providers, case management partners, and funders. This collaborative approach is instrumental in ending cycles of homelessness and institutionalization for hundreds of people in the San Francisco Greater Bay Area and thousands of people across California. Program Summary The San Francisco Housing Platform (SFHP) Services consists of a portfolio of programs offering scattered-site supportive housing and rapid rehousing to families and individuals facing a diverse set of barriers to housing. We partner with service providers & property providers to implement creative and supportive housing solutions tailored to our client’s individual circumstances. We are a key community partner in solving the housing crisis in the San Francisco Greater Bay Area through housing acquisitions, tenancy supports, and rental subsidy disbursements. Position Summary Housing Acquisitions Specialists play a key role as members of the SFHP team. This team specializes in acquiring market-rate rental units in the San Francisco Greater Bay areas and is recognized for providing innovative vacancy solutions for area landlords. Using a dynamic set of program incentives (i.e. reduced vacancy loss via holding agreements, a competitive rental subsidy, reduced turnover costs via damage mitigation funding, etc.), the Housing Acquisitions Specialist serves as a one-stop-shop for area landlords to fill their vacancies. Under the supervision of the Housing Acquisitions Specialist Manager, and with support and direction from the Senior Housing Acquisitions Specialist, the Housing Acquisitions Specialist will work to scale the San Francisco Greater Bay areas to meet the audacious goal of securing units to house the homeless. The position is ideal for a self-starter who is interested in using her/his/their unique skillset to improve rental housing outcomes for both homeless households and property providers alike. Position Responsibilities Identify/Secure appropriate rental housing throughout the San Francisco Greater Bay areas. Generate and utilize leasing instruments leads via phone, internet, social media, in-person, and/or canvassing. Market and network SFHP program incentives to prospective landlords, property managers, and associations. Provide and maintain account management, provide continuous support to property providers, nurture repeat business opportunities, facilitate communication with clients, BC staff, and other stakeholders, etc. Maintain and update thorough and accurate lead/property data within the internal database system (Salesforce). Design, implement and produce reports and workflow systems to better optimize acquisition strategies and program operations. Conduct housing quality inspections and advise stakeholders of any deficiencies to correct and resolve violations. Requirements Professional Experience Experience in leasing, real estate, property management, supportive housing, San Francisco Greater Bay area’s rental markets, city planning/public policy, subsidy programs or sales highly desired, but not required Knowledge, Skills, and Abilities Excellent verbal and written communication skills Strong interpersonal skills Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment Willingness to travel and make multiple visits in the community Access to reliable transportation, possession of a valid California driver’s license, a clean driving record, and automobile insurance Ability to tactfully resolve/mediate issues between landlord and tenant Basic computer knowledge, MS Word, and Excel (moderate to strong) required; PowerPoint preferred Flexibility required regarding scheduling and prioritizing of tasks Core Competencies Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external stakeholders; gets first-hand client information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with all stakeholders and gains their trust and respect. Organizational Agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. Time Managem