Program Associate

Location: Sacramento, CA Salary: $26.44 per hour Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be part of a team effecting profound change and who have fun doing it. Program Summary The Sacramento Flexible Housing Pool (FHP) is a new countywide initiative led by Brilliant Corners in partnership with the Sacramento County Department of Homeless Services and Housing (DHSH). The program provides a centralized system to help individuals experiencing or at risk of homelessness quickly access and maintain permanent housing. In its first year, FHP will serve at least 250 households prioritizing adults experiencing homelessness who also live with serious mental illness (SMI) or substance use disorder (SUD). Through rental subsidies, housing navigation, tenancy supports, and landlord engagement, FHP connects people to stable housing while offering the supports needed to prevent returns to homelessness. By braiding multiple funding streams, including CalAIM, BHSA, PATH CITED, and others, FHP is designed to grow over time into Sacramento County’s primary rehousing pathway, ensuring equitable access to housing and long-term stability for the community’s most vulnerable residents. Position Summary Brilliant Corners’ Flexible Housing Pool (FHP) is looking for a Program Associate to provide support to the FHP leadership and the program at large. The Program Associate will provide critical administrative support to leverage their ability to advance the FHP Program’s mission and vision. Ideal candidates will bring experience providing program-level support to higher level leadership in a fast-paced organization. Job Responsibilities Administrative Support: Draft and prepare correspondence, memos, and program communications on behalf of leadership as needed. Calendar & Scheduling Management: Manage leadership calendars, including scheduling, logistics, and coordination of internal and external commitments. Meeting Coordination & Support: Lead meeting preparation by scheduling, coordinating logistics, and assembling and distributing materials; document meetings, track action items, and support timely follow-up and execution of next steps. Program Operations: Order supplies and manage program inventory, including inspection-related materials. Travel Coordination: Oversee all aspects of travel planning, including logistics, registrations, and expense management. Financial Administration: Process vendor invoices and complete credit card reconciliations for Department Directors. Compliance & Tracking: Track program activities, milestones, and training certifications to support FHP compliance requirements. Referral & Data Management: Support referral tracking processes, maintain accurate program documentation, perform data entry and quality assurance activities, and utilize Salesforce or similar systems to support effective program coordination and reporting. Communications & Stakeholder Engagement: Support external communications, including responding to program inquiries and coordinating with vendors and funders. Legal Support: Maintain tracking of grievance and legal cases, manage documentation, and support communication and follow-up. Special Projects: Perform special projects and duties as assigned to support departmental and program needs. Professional Experience Experience in providing administrative support to leadership positions or programs Knowledge of or experience in non-profit human services. Experience with homeless, veteran and/or developmentally-disabled populations a plus. Requirements Knowledge, Skills, and Abilities Demonstrated writing and research skills. Excellent organizational, communication, and planning skills. High degree of attention to detail and the ability to manage multiple deadlines efficiently and simultaneously in a fast-paced environment. Solid team player who is able to work well collaboratively on projects and under pressure. Proficiency in common word processing, desktop publishing, and database software applications, including Microsoft Office. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. A strong work ethic, with a desire to go above and beyond standard expectations. Impeccable judgment, including a high level of discretion when handling confidential materials. Flexibility to handle occasional after-hours or weekend needs, and other duties as assigned. Core Competencies Dealing with Ambiguity: Remains productive and effective in uncertain, rapidly changing situations by quickly analyzing information to adapt approach. Demonstrates flexibility, composure and good judgment despite challenges Technical Learning: Quickly learns and applies new technical skills, knowledge, and industry expertise. Seeks guidance when needed to ensure quality Decision Quality: Demonstrates sound judgment by analyzing information, proposing practical solutions, and resourcefully overcoming obstacles. Seeks guidance when needed to ensure quality outcomes Planning: Proactively plans and organizes work to achieve goals efficiently. Monitors progress, prioritizes competing demands, and persists despite setbacks Organizational Values Humanity: Putting people first: We are commit