Services Coordinator II (Vineyard Crossings)

div class= content-intro p strong About MidPen /strong /p p At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. /p p We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. /p /div p strong span data-contrast= auto Property Name: /span /strong span data-contrast= auto Vineyard Crossings br strong Property Type: /strong Family /span /p p strong span data-contrast= auto Services Coordinator II /span /strong /p p span data-contrast= auto The Services Coordinator II plays a vital role in delivering and engaging partners to deliver educational, health and wellness, and asset-building programming for residents of MidPen properties. The Services Coordinator II provides access to and delivers programs such as: After School Program, Summer Program, Academic Support and College Readiness Assistance, ESL Program, Health and Education Workshops, Food Security Programs, Nutrition and Physical Activity, Economic Empowerment Program, Workforce Development, Rental Assistance, and Lease Education. This position also leads outreach efforts and plans community events/interactions which builds trust and engagement. /span span data-ccp-props= {} /span /p p strong Responsibilities: /strong /p p strong span data-contrast= auto Program Efficacy Efficiency /span /strong span data-contrast= auto /span span data-ccp-props= {} /span /p ul li span data-contrast= auto Delivers onsite programs, ensures implementation of programs at assigned locations to meet agreed internal standards and objectives and applicable regulatory expectations /span span data-ccp-props= {} /span /li li span data-contrast= auto Conducts door-to-door, phone, e-mail outreach and other marketing strategies to make residents aware of services offered /span span data-ccp-props= {} /span /li /ul p strong span data-contrast= auto Partnership Management /span /strong span data-contrast= auto /span span data-ccp-props= {} /span /p ul li span data-contrast= auto /span span data-contrast= auto Familiar with Services’ partnership goals and selection criteria; actively engages and promotes property-level partners to support these goals/criteria and communicates with supervisor where improvements may be needed /span span data-ccp-props= {} /span /li /ul p span data-ccp-props= {} strong span class= TextRun SCXW141451334 BCX0 lang= EN-US data-contrast= auto span class= NormalTextRun SCXW141451334 BCX0 Customer Service /span /span /strong /span /p ul li data-leveltext=  data-font= Symbol data-listid= 48 data-list-defn-props= { 335552541 :1, 335559685 :1080, 335559991 :360, 469769226 : Symbol , 469769242 :[8226], 469777803 : left , 469777804 :  , 469777815 : hybridMultilevel } data-aria-posinset= 3 data-aria-level= 1 span data-contrast= auto Provides individualized support and service coordination for residents e.g., referral and/or enrollment support to specialized programs /span span data-ccp-props= {} /span /li li data-leveltext=  data-font= Symbol data-listid= 48 data-list-defn-props= { 335552541 :1, 335559685 :1080, 335559991 :360, 469769226 : Symbol , 469769242 :[8226], 469777803 : left , 469777804 :  , 469777815 : hybridMultilevel } data-aria-posinset= 4 data-aria-level= 1 span data-contrast= auto Offer exemplary customer service and responsiveness to residents /span span data-ccp-props= {} /span /li /ul p strong span data-contrast= auto Data-driven Decision-making /span /strong span data-contrast= auto /span span data-ccp-props= {} /span /p ul li span data-contrast= auto /span span data-contrast= auto Maintain accurate property-level records and files (including but not limited to entering data and tracking all service activities on a daily/weekly/monthly basis) /span span data-ccp-props= {} /span /li /ul p span data-ccp-props= {} strong span class= TextRun SCXW182829479 BCX0 lang= EN-US data-contrast= auto span class= NormalTextRun SCXW182829479 BCX0 Effective Team Building /span /span span class= TextRun SCXW182829479 BCX0 lang= EN-US data-contrast= auto span class= NormalTextRun SCXW182829479 BCX0 /span /span span class= EOP SCXW182829479 BCX0 data-ccp-props= {} /span /strong /span /p ul li data-leveltext=  data-font= Symbol data-listid= 52 data-list-defn-props= { 335552541 :1, 335559685 :1080, 335559991 :360, 469769226 : Symbol , 469769242 :[8226], 469777803 : left , 469777804 :  , 469777815 : hybridMultilevel } data-aria-posinset= 2 data-aria-level= 1 span data-contrast= auto Models’ leadership at all levels and a can-do attitude with other team members /span span data-ccp-props= {} /span /li li data-leveltext=  data-font= Symbol data-listid= 52 data-list-defn-props= { 335552541 :1, 335559685 :1080, 335559991 :360, 469769226 : Symbol , 469769242 :[8226], 469777803 : left , 469777804 :  , 469777815 : hybridMultilevel } data-aria-posinset= 4 data-aria-level= 1 span data-contrast= auto Cultivates collaborative relationships with Property Management and other colleagues /span span data-ccp-props= {} /span /li /ul p strong Qualifications: /strong /p p span data-contrast= auto To perform this job successfully, an individual must be able to perform each essential function satisfact