Leasing Operations Administrator (Union City Office)

div class= content-intro p strong About MidPen /strong /p p At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. /p p We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. /p p MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025. /p /div p strong span data-contrast= auto Position Location: /span /strong span data-contrast= auto Union City Office /span /p p strong span data-contrast= auto Leasing Operations Administrator /span /strong span data-ccp-props= { 335551550 :6, 335551620 :6} /span /p p span data-contrast= auto This position will act as the lead on-site Leasing Operations staff person for assigned lease-up properties. Reporting to the Leasing Manager, this position will administer the day-to-day functions of leasing operations to ensure success in customer service, file accuracy, and timely leasing, including training other leasing team members. As part of the Leasing Operations Team, the Leasing Operations Administrator will build key collaborative partnerships with Leasing Compliance and Property Management staff and will create positive team morale through behavior modeling and a solutions-focused approach. This position requires travel to our lease-up communities. /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559739 :27} /span /p p span data-ccp-props= {} /span strong span data-contrast= none Responsibilities /span /strong span data-ccp-props= {} /span /p ul li span data-contrast= auto Manage daily leasing operations, including tenant file processing, intakes, submissions, and corrections. /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559739 :27} /span /li li span data-contrast= auto Train and onboard leasing staff on processes, compliance, and customer service standards. /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559739 :27} /span /li li span data-contrast= auto Coordinate with Leasing Compliance to ensure temporary staff meet file compliance requirements. /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559739 :27} /span /li li span data-contrast= auto Assign, monitor, and support leasing team tasks to achieve property lease-up goals and deadlines. /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559739 :27} /span /li li span data-contrast= auto Maintain organized applicant communication, file tracking systems, and a welcoming office environment. /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559739 :27} /span /li li span data-contrast= auto Provide data-driven updates on lease-up progress to management and escalate applicant issues promptly. /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559739 :27} /span /li li span data-contrast= auto Ensure adherence to fair housing laws and property-specific compliance requirements. /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559739 :27} /span /li li span data-contrast= auto Participate in strategic lease-up meetings and assist with non-lease-up properties as needed. /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559739 :27} /span /li /ul p strong em span data-contrast= auto Performs other assignments as requested. /span /em /strong span data-ccp-props= { 335551550 :6, 335551620 :6, 335559731 :360, 335559739 :27} /span /p p strong span data-contrast= auto Qualifications /span /strong span data-ccp-props= { 201341983 :0, 335551550 :6, 335551620 :6, 335559740 :259} /span /p p span data-contrast= auto To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required. /span span data-ccp-props= { 335551550 :6, 335551620 :6} /span /p p strong span data-contrast= auto Knowledge, Skills, and Abilities /span /strong span data-ccp-props= {} /span /p ul li span data-contrast= auto Knowledge of property management software, i.e. RealPage, Yardi, a plus /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559685 :360} /span /li li span data-contrast= auto Knowledge of Microsoft Word, Excel, Outlook /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559685 :360} /span /li li span data-contrast= auto Ability to adapt to changes in structures and work priorities /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559685 :360} /span /li li span data-contrast= auto Detail oriented with excellent organizational and prioritization skills /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559685 :360} /span /li li span data-contrast= auto Excellent written and verbal communication skills /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559685 :360} /span /li li span data-contrast= auto Adhere to MidPen’s business ethics /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559685 :360} /span /li li span data-contrast= auto Must possess a valid California Driver’s License, proof of current auto insurance and reliable transportation /span span data-ccp-props= { 335551550 :6, 335551620 :6, 335559685 :360} /span /li li span data-contras